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Got Questions? We’ve Got Answers.
Whether you're wondering how we work, who we help, or how to get started, this is a great place to begin.
GENERAL
Who is Ascendrix best suited for?
We work with growth-stage businesses, service providers, and founder-led teams that are ready to structure, scale, or secure funding, across 15+ industries.
What makes Ascendrix different from other consultants or coaches?
We don’t just advise, we implement. Our team spans strategy, systems, compliance, marketing, and finance, all delivered via a 9-pillar framework designed for execution.
Do you work with startups, established businesses, or both?
Both. We tailor our approach based on your stage, from ideation to scale-up to exit.
HOW WE WORK
Do you offer done-for-you, done-with-you, or advisory services?
All three. You can choose from advisory sessions, implementation sprints, or fully outsourced delivery, depending on your needs and team capacity.
Can I choose just one service (e.g. SOPs, CRM, Tender Writing)?
Yes. You can engage us for one-off projects or retain us across multiple pillars.
Do you offer monthly retainer support?
Yes. We offer retainer-based support for fractional executive roles (CFO, CTO, CEO), compliance management, and growth advisory.
SERVICE DELIVERY
Do you work remotely or onsite?
Both. We support clients Australia-wide remotely, and offer onsite intensives or hybrid delivery where needed.
How do we collaborate during projects?
We typically use Zoom, Google Workspace, ClickUp, and Notion for project delivery, file sharing, and real-time collaboration.
What platforms and tools do you implement?
We work across Google Workspace, Xero, QuickBooks, Airtable, Notion, ClickUp, Zoho, CRMs, LMSs, and custom setups depending on your stack.
INDUSTRY & COMPLIANCE
Do you specialise in any particular industries?
Yes. We’ve built deep expertise in NDIS, health, construction, education, trades, SaaS, professional services, and government contractors.
Can you help us prepare for ISO or NDIS audits?
Absolutely. We’ve helped dozens of businesses prepare for ISO 9001, 27001, NDIS certification, and WHS audits with supporting tools, trackers, and mock audits.
Do you write policies and procedures?
Yes. We offer custom and templated policy writing, SOP libraries, and compliance packs tailored to your sector.
GETTING STARTED
What’s the first step to working with Ascendrix?
Book a free discovery call we’ll explore your goals, identify gaps, and map a tailored support plan.
How quickly can we start?
For most projects, we can begin within 5–10 business days. For urgent tenders or audits, we offer fast-track options.
Do you offer fixed-price or custom quotes?
Both. Some services are fixed price (e.g. tender writing, CRM setup); others are scoped custom based on team size, complexity, and urgency.
You’ve Built the Vision. Let’s Build the Structure.
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